While capital assets are meticulously built and designed to return their value proposition, almost criminally, the same rigour is often neglected for our most vital asset: our people. Through engaging, real-life experiences and stories – including as a Gulf War Commander - John will highlight the need for intentional investment in Maintenance and Reliability people. This will set the stage for ongoing conversation, debate, and reflection at MAINSTREAM.

• Assets are built to do what we intend for them to do.
• People are to be trained at the highest level to perform at that level.
• We should have higher expectations of ourselves and others.

John is a best-selling author and the creator of the Certified Professional Reliability Engineer certification program. He has more than three decades of Maintenance and Reliability experience. He is a former Captain in the United States Air Force, a commander of the F-111F Field Training Detachment, and a Gulf War veteran. He is also a college professor at North Carolina State University’s Maintenance and Reliability Management (MRM).