To effectively transfer the knowledge and skills necessary for organisations to build profitable and sustainable maintenance and reliability programs, we need to understand 'what needs to be done' and 'why it needs to be done.'

• If it's best practice, then why isn't it our standard practice?
• How to make good work management happen.
• Creating a maintenance philosophy.
• The 10 major work management processes.
• Getting away from buy-in and getting to work.
• Measuring for success.

John is a best-selling author and the creator of the Certified Professional Reliability Engineer certification program. He has more than three decades of Maintenance and Reliability experience. He is a former Captain in the United States Air Force, a commander of the F-111F Field Training Detachment, and a Gulf War veteran. He is also a college professor at North Carolina State University’s Maintenance and Reliability Management (MRM).