In this session we’ll showcase a company that acquired another company ending up with two disparate, different ERP systems. Each had years of free-form text descriptions for MRO items, duplicate records, dirty data, inability to visualise inventory levels, stock-outs of critical parts, and lack of spend aggregation and purchasing power.

One of main objectives was to avoid a catastrophic equipment failure which could lead to toxic gases escaping a plant, causing environmental, community and human harm.  Key processes and strategies were:

Define company-wide data standards to know what good, clean MRO master data needs to look like to support the various business processes that consume that data, so each can run better, faster, cheaper, and more sustainably.

Get your data clean, using a proper MRO technical dictionary, monitor data cleanliness over time and keep the existing data clean while creating new data as per data standards using approved workflows and rules that are enforced in an MDM platform.

Assure adoption, training, sustainment, and support of the overall end-to-end process, technology and trust in the data by employing policies and procedures that are organisationally operationalised and adapted.